Last updated: June 2026.
Owner review needed: Confirm the legal business name, registered address, privacy contact route, data retention periods, analytics tools, email provider, payment provider, courier partners, and any cross-border processing before launch.
Who This Policy Covers
This privacy policy explains how Nooshline collects, uses, stores, and shares personal data when customers browse the website, create an account, place an order, contact customer service, join Nooshline Circle, save products, submit reviews, or interact with Nooshline marketing.
Personal Data We Collect
Nooshline may collect customer name, email address, phone or WhatsApp number, billing and delivery address, order history, payment status, delivery notes, support messages, return requests, saved products, loyalty activity, coupon activity, reviews, communication preferences, account login details, fraud-prevention signals, device data, cookie data, and basic website analytics.
Payment Data
Payment card details are handled by the approved payment provider. Nooshline should not store full card numbers, card security codes, bank login details, or payment secrets in WooCommerce, order notes, support tickets, documents, or email threads.
How We Use Personal Data
We use personal data to operate the shop, process orders, arrange delivery, manage returns and refunds, provide customer support, maintain accounts, show saved products, operate loyalty rewards, detect fraud or abuse, improve the website, send transactional messages, comply with legal and accounting duties, and send marketing only where permitted.
WhatsApp, Email, And Marketing
Customers may choose to receive order, delivery, style selection, or marketing updates by email, WhatsApp, phone, or similar channels. Operational messages may still be required to complete an order or delivery. Customers can ask Nooshline to stop optional marketing messages.
Sharing Personal Data
Personal data may be shared with payment providers, couriers, hosting providers, WordPress and WooCommerce service providers, transactional email providers, analytics providers, customer support tools, fraud-prevention services, accountants, legal advisers, and public authorities where required to operate the store or comply with law.
International Processing
Some service providers may process data outside the NL/EU. Nooshline should use appropriate safeguards and reputable providers when personal data is transferred or accessed internationally.
Retention
Nooshline keeps personal data only as long as needed for orders, customer service, legal obligations, accounting records, fraud prevention, dispute handling, and legitimate operational needs. Some order and accounting records may need to be retained even after an account deletion request.
Owner review needed: Confirm concrete retention periods with the accountant and legal adviser, especially for invoices, refunds, chargebacks, tax records, and support tickets.
Security
Nooshline uses WordPress and WooCommerce access controls, secure hosting, SSL, limited admin access, and approved service providers to protect customer data. No online system can be guaranteed completely secure, so customers should use strong passwords and contact Nooshline if they suspect account misuse.
Customer Rights
Customers may request access, correction, deletion, restriction, objection, withdrawal of optional marketing consent, or information about how their data is used, subject to applicable law and records Nooshline must keep. Requests can be sent through the contact form.
Cookies And Analytics
The website may use cookies and similar technologies for core store functionality, account login, cart and checkout, security, analytics, performance, and marketing measurement. Customers can control some cookies through browser settings, but disabling essential cookies may affect cart, checkout, and account features.
Contact
Privacy and customer data requests can be submitted through the contact page. Nooshline may need to verify identity before acting on sensitive account or order requests.