How do I order?
Add a handmade piece to your cart and complete checkout. The Nooshline team will confirm stock, payment and delivery details before dispatch.
Are the pieces handmade?
Yes. Nooshline pieces are made in small studio runs, so small variations in beads, finish and remake versions are part of the handmade character.
Can I create an account?
Yes. Use My account to register, sign in, keep contact details ready, save favourite handmade pieces, review order history and see Nooshline Circle loyalty progress.
Where do you deliver?
The shop delivers to the Netherlands and supported EU countries. VAT-inclusive delivery is €3.99 in the Netherlands (free from €49.99), €9.95 to Belgium, Germany, France and Luxembourg (free from €99), and €12.95 to the remaining supported EU countries (free from €129). Orders are normally prepared in 1–3 business days; estimated transit after dispatch is 1–3, 3–7 or 5–10 business days respectively.
Are prices in euros?
Yes. Consumer prices use EUR and include applicable VAT where charged.
How do loyalty points work?
Nooshline Circle gives welcome points after registration and order points after eligible paid orders. Customers can redeem eligible balances for one-use reward coupons from My account.
How do I cancel an online order?
Use the Cancel an order link in the footer within the legal withdrawal period, or contact customer service by email or through the contact form.
Can I return a piece?
Yes. Nooshline accepts return requests within 15 calendar days after delivery. For an ordinary change of mind, you arrange and pay the return postage. Your statutory withdrawal rights remain available as described in the Terms and Conditions.